1) 4 Free Social Media Listening Tools Every Small Business Should Be Using: This blog tells you how to listen to Social Media, and turn the noise into productive feed back for your business. We actually use some of the tools it mentions already, so not only did I learn from this article, I also sharpened some skills.
This article list 7 areas all business should already be using social media for, among them Consumer Education and Brand Marketing. Brand Marketing is generally only available to mega corporations, so that line alone is worthy of investigation.
what building a online social community is, and 4 things that it is not. This article flies in the face of "common knowledge," and can save you some time and dollars.
Killers - another Digital Spark Media article that pointed out some things I never would have know, like a suggestion that we, as small business, try to do everything and be everywhere, and why that is a mistake for social media.
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